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Automotive service writer (Redmond)

compensation: $20-$35 per hour plus bonus
employment type: full-time
job title: Service writer
We are a local, family-owned automotive repair shop looking to hire a full-time service writer for our rapidly expanding shop. The preferred candidate will have prior experience in the automotive repair field, but we are willing to train the right person. You must be reliable, willing to work hard, and most importantly, be honest. We have worked extremely hard to have an amazing reputation for integrity and quality work. Starting hourly pay rate starts at $20 per hour and is based on experience. We also offer monthly profit sharing, sick leave, and paid time off.

Responsibilities:
* Greet customers and serve as the primary point of contact
* Create invoices and estimates by assessing supplies, materials, and labor
* Explain why repairs are needed
* Answer incoming phone calls
* Call customers with updates on their vehicles
* Respond to voicemails and text messages in a timely manner
* Schedule service appointments from incoming phone calls and social media messages
* Provide excellent customer service from intake to release of vehicle
* Communicate with parts suppliers and technicians to make sure everything needed is on hand
* Answer customer questions in detail about services performed and price information
* Keep track of inventory and order supplies as needed
* Collect payments and apply the payment to the customer’s account
* Assist mechanics as needed

Benefits:
* Paid time off
* Profit sharing (monthly)
* Extensive discounts on all repairs on personal vehicles
  • Principals only. Recruiters, please don't contact this job poster.

post id: 7750250497

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